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Academic Advisor, Student Support Programs; Education Support Specialist III

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Virginia's Community College System
Full Time, Apprenticeship/Internship position
Listed on 2026-08-28
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services, School Counseling & Student Support, Special Needs / Learning Disabilities
Salary/Wage Range or Industry Benchmark: 45739 - 58946 USD Yearly USD 45739.00 58946.00 YEAR
Job Description & How to Apply Below
Position: Academic Advisor, Student Support Programs (Education Support Specialist III)

Working Title Academic Advisor, Student Support Programs (Education Support Specialist III) Role Title Education Support Spec III Role Code 29144-SW FLSA Exempt Pay Band 04 Position Number  Agency Laurel Ridge Community College Division Laurel Ridge Community College (Div) Work Location Frederick - 069 Hiring Range. The hiring range for this position is $45,739.00-$58,946.00. Emergency/Essential Personnel No EEO Category 6-Administrative Support Full Time

Does this position have telework options?
-Telework options are subject to change based on business needs
- Does this position have a bilingual or multilingual skill requirement or preference?

The Academic Advisor provides holistic support and serves as the primary academic advisor and college contact for a specified caseload of students who are housed within specific special population categories including Great Expectations, academic accommodations, international and F1 students. The Advisor evaluates student records and assesses and determines students’ readiness and course placement for college level English and mathematics. Using knowledge of specialized academic program areas and college/university curricula in general, the advisor utilizes critical thinking and interpersonal communication skills to offer counsel and guidance to students regarding academic program and career field options that may suit their aptitudes, skills, and interests.

Holistic support includes, but is not limited to, following up on academic alerts and other concerns of faculty, articulating knowledge of Federal and State regulations to interpret financial aid programs and policies, assisting to resolve financial aid eligibility discrepancies, developing plans and strategies for students to meet academic progress benchmarks, and assessing students’ needs for academic and other support services available at the college and in the greater community.

The advisor will collaborate with faculty and staff to develop and implement appropriate supports and recommendations for students and will develop, implement, and conduct summative evaluations of complex activities and programming in support of student enrollment services, financial aid, career planning, and student engagement activities and events. Contacts include the public for presentations regarding Office of Accommodations and Disability Services (OADS) office;
Great Expectations populations; students; parents; schools; faculty; staff; financial institutions. Additionally, this position will perform other tasks and duties to support the advising team as a whole and the mission of providing academic advising to all students. As a member of the OADS team, this person will help to develop, interpret, and apply policies and procedures within prescribed limits or parameters.

This position will report to the Director of Student Support Programs and work in collaboration with the Disability Services Counselor and College Social Worker.

Compensation And Benefits

The hiring range for this position is $45,739.00-$58,946.00. The position is classified staff and as such is eligible for the benefits package offered by the Commonwealth of Virginia for state agencies. For more information, please visit (Use the "Apply for this Job" box below)..

Know your rights!

Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. While honoring bona fide occupational exceptions as needed, the college shall promote and maintain equal employment and educational opportunities without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ethnicity, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, status as a veteran, national origin, or other non-merit factors.

The college also promotes a safe working environment and prohibits sexual misconduct, including sexual violence and harassment.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required…
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