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Middle School Alliance; MSA) Bilingual Intake Specialist

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Hiiraan Online Inc.
Full Time position
Listed on 2026-09-09
Job specializations:
  • Education / Teaching
    Youth Development
Salary/Wage Range or Industry Benchmark: 22 - 24 USD Hourly USD 22.00 24.00 HOUR
Job Description & How to Apply Below
Position: Middle School Alliance (MSA) Bilingual Intake Specialist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

Job Overview

The Middle School Alliance (MSA) Bilingual Intake Specialist will provide recruitment and intake support, liaise with parents and support after school programming at assigned middle school sites. The Specialist will assist with sign in and site programming, family engagement, recruitment and intakes. The Specialist will be on site from 4-7pm Monday through Thursday with 2-3 additional hours some weeks for recruitment and intakes both on site and home visits, as assigned by the MSA Coordinator.

Major

Responsibilities Site Operation Support
  • MSA Coordinator with students signing in and enforcing program and school rules.
  • Assist with snack distribution, dismissal procedures, and site transitions.
  • Assist with events, special activities, and school-based initiatives.
  • Assist in administering program evaluations.
Student Recruitment & Family Engagement Support
  • student recruitment and enrollment efforts.
  • Support outreach and engagement efforts for students, families, teachers, and school personnel.
  • Assist with family communication regarding programming schedules, attendance expectations, transportation updates, and special events.
  • Promote inclusive access to OST opportunities and support student participation across diverse student populations.
  • Build and maintain positive relationships with youth and families to encourage consistent engagement and participation.
  • Support implementation of student and family engagement activities throughout the school year.
Program Quality & Continuous Improvement
  • Participate in professional development, coaching, training, and quality improvement activities as time allows.
  • Support program providers in creating safe, engaging, and youth-centered learning environments.
  • Communicate concerns related to quality, consistency, youth engagement, or operational effectiveness to MSA leadership.
  • Gather and communicate feedback from youth, families, providers, and school staff to support continuous improvement.
Relationship Management & Communication
  • Build and maintain collaborative relationships with school administrators, teachers, providers, families, community partners, and youth.
  • Represent Next Up and the MSA professionally within school communities and partner spaces.
Safety, Supervision & Risk Management
  • Assist in ensuring students are properly supervised during transitions, programming, transportation, and dismissal.
  • Maintain awareness of site safety concerns and communicate incidents promptly to MSA leadership.
Job Requirements
  • Bachelor's degree is preferred in education, youth development, nonprofit management, public administration, social work, or a related field
    * or equivalent experience.
  • Up to 2 years of related experience in youth development, education, after-school programming, or community-based programming.
  • Proficient in English and Spanish, both spoken and written.
  • Experience working with middle school youth, school communities, or after-school programming strongly preferred.
  • Experience with attendance tracking, data systems, and reporting processes preferred.
  • This position does not have supervisory responsibility for other staff.
Demonstrated Skills & Competencies
  • Demonstrated ability to build collaborative relationships and function effectively within a team environment.
  • Strong communication skills, both written and verbal in Spanish and English.
  • Ability to solve problems, adapt, and manage multiple priorities in a fast-paced environment.
  • Knowledge of Positive Youth Development and youth engagement practices preferred.
  • Strong attention to detail and commitment to high-quality implementation.
  • Ability to exercise sound judgment and maintain professionalism in school and community settings.

Working Environment Primarily an in-person, school-based environment across assigned middle school sites, with standard office/administrative time for planning and reporting. This position is expected to end on June 4, 2027.

Compensation: (Pay Rate: $22.75-$24.20/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual…

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