Student Success Advisor

Working Title Student Success Advisor Role Title Education Support Spec III Role Code 29144-SW FLSA Exempt Pay Band 04 Position Number  Agency Southwest Virginia Community College Division Southwest Virginia Community College (Div) Work Location Tazewell - 185 Hiring Range $45,739 Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options?
-Telework options are subject to change based on business needs
- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule Monday – Friday, 7:45 am to 4:30 pm Some evenings and weekends may be required.

Sensitive Position No Job Description

Southwest Virginia Community College (SWCC) offers meaningful work, a collaborative campus environment, opportunities for professional growth, and a comprehensive benefits package that includes health insurance, retirement benefits through the Virginia Retirement System, paid leave, and other valuable state employee benefits.

SWCC seeks a Student Success Advisor to work closely with potential and currently enrolled students to identify career pathways in academic and workforce programs that match interests and skills. This position will serve as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully.

• Working with a student population that reflects the diversity of backgrounds.
• Providing resources, identify needs, and create plans of success for underserved populations with a commitment to success.
• Proactively assist students in completion of a credential or degree by communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary.
• Utilizing a variety of technology solutions in addition in-person interactions with students.

This position will travel to off-site locations as well as to local high schools.

This position requires a one-year probationary period for both new hires and transfers. This is an in-person position, not a remote position.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Bachelor’s degree in related field or a combination of equivalent education and experience.
• Knowledge of barriers to educational success and a desire to help others each their educational goals.
• Experience working with racially, ethnically, economically and age diverse individuals.
• Strong interpersonal skills to help engage, provide support to, and motivate students.
• Excellent customer service skills, including the ability to effectively follow up and follow through.
• Effective oral and written communication skills.
• Effective problem-solving skills.
• Excellent organizational skills.
• Proficient in use of technology, including Microsoft Office and Google docs.
• Demonstrated ability to work effectively both independently as well as part of a team.
• Desire to learn and grow as professional needs arise.

• Work experience in a higher education setting or in counseling or academic coaching.
• Knowledge of available financial aid and scholarship information.
• Knowledge of People Soft, Navigate and other educational technologies.

Operation of a State Vehicle Yes Supervises Employees No Required Travel

Travel is required.

For more information, please see the Opportunity Profile.

Background Check Statement Disclaimer The selected candidate’s offer is contingent upon the…