Field Engineer

Overview

Company Overview:
Motorola Solutions is a global leader in professional mobile communications, video security, and command center technologies that support public safety agencies and enterprises. The Field Engineer role focuses on implementing complex communication system infrastructure and providing technical support for sub-systems and product applications.

Department Overview:
Motorola Solutions specializes in mission-critical digital mobile communication systems for Government and Public Safety customers. The Field Engineer plays a crucial role in troubleshooting software-driven electronics, managing IP networks, supporting server and network hardware, and ensuring RF and broadband architectures perform optimally (legacy analog, P25, and data infrastructures).

• System Implementation & Design:
  Collaborate with Engineering, Project Management, and Sales teams to design, implement, test, optimize, cutover, and document communication systems that meet or exceed customer specifications.
• Onsite & Remote Configuration:
  Utilize design tools, planners, and formalized processes to perform remote and onsite configuration of network, server, RF, and database components. Generate as-configured documentation and baseline reports.
• Installation Oversight & Documentation:
  Oversee onsite installation of network, server, and RF equipment using system design drawings and product documentation. Provide as-built information for the final system documentation package.
• Troubleshooting & Maintenance:
  Perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure using system logs and tools. Ensure system logs and event monitoring applications are clear of faults. Conduct preventative maintenance routines, focusing on trend analysis and documentation.
• Acceptance Testing & Optimization:
  Execute product and system test plans for acceptance testing, correct deficiencies, and provide accepted test results. Perform performance verification and optimization of RF infrastructure based on FCC license data and design parameters, providing baseline measurement data.
• Technical Problem Solving:
  Design and develop solutions for complex technical issues encountered during system implementation, upgrades, or support, using project design drawings and customer system information.
• Reporting:
  Provide weekly reports detailing activities and accomplishments.
• RF & Networking:
  Strong combination of multi-site RF systems and computer/networking skills; proficient in LAN/WAN IP networks including installation, configuration, and maintenance of network systems (cabling, routers, switches, firewalls).

• Server Virtualization (VMware ESXi v.6+ and/or Microsoft Hyper-V 2012+)
• Server Operating Systems (Windows Server 2008 R2, 2012 R2, 2019)
• Workstation Operating Systems (Windows 7 & 10)
• Switches, routers, firewalls (HP and Juniper preferred)
• Secure products/protocols (KMF, KVL, AES)
• RF systems (transmitters, receivers, filters, antenna networks)
• Project 25 products (trunked and conventional)
• Logging recording systems

• Motorola base stations (G-Series)
• Motorola consoles (MCC
  7500, AXS)
• Astro
  25 Master Site, Astro 25 Multisite, and ASR equipment
• Channel Banks and T1 Circuits
• Standard telephony, dedicated data circuits, and packet-switching techniques

• Communication system analyzers (S412E LMR Master, Viavi 3920B)
• RF Power Sensor
• Ethernet test sets (Anritsu 9090A, VeeX MTX
  150, T-BERD 5800)
• T1 test sets, TIMS (Transmission Impairment Measurement Set)
• Motorola subscribers (APX, APX Next) and CPS programming software

• Highly computer literate with MS Office and Google G-Suite
• Strong self-management and interpersonal skills for interaction with customers, partners, and internal teams
• Ability to resolve customer issues calmly in stressful situations

• Excellent communication skills and professional presentation
• Valid driver’s license with a clean driving record
• U.S. citizen able to obtain security clearance as required by government contracts
• Legal authorization to work in the U.S. indefinitely (employer sponsorship not…