Project Manager - Engineered Business

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities.

Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB Supreme Serv brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

Project Manager – Engineered Business

Project & Application Engineering Manager – Engineered Business

Richmond, VA

The primary role of this position is to manage active customer orders from inception through completion to maximizing return on sales (ROS) and customer satisfaction. This position requires an individual who is interested in connecting and communicating with internal and external stakeholders, including KSB Factories from around the world. The person in this role will be responsible for managing orders for engineered pump projects ranging in scope and complexity primarily in support of the Energy (ENY) Market Areas, as well as Petrochemical / Chemical (PCC) and General Industry (GIN).

The ideal candidate will be expected to have exceptional organizational and communication skills allowing them to collaborate with factories to ensure adherence to contract requirements, schedule and pleasing the customer.

• Serve as the KSB primary point of contact to the customer and internal KSB stakeholders. Activities will include routine customer calls as well as coordination with local KSB, Inc. colleagues, KSB factories, and sub-suppliers.
• Develop project schedules specific to each customer order, including factory/sub-supplier procurement, production, testing, and delivery of equipment.
• Coordinate invoicing with KSB, Inc. Accounting Department.
• Manage project documentation schedules, working with KSB stakeholders, global factories, and sub-suppliers to obtain all required documentation.
• Monitor project performance indicators and advise KSB management of project status, identifying any areas of risk to be further evaluated.

• Project Management – Establish, document, and communicate effective project structuring, monitoring/tracking performance against milestones and deadlines, while keeping projections and expectations current and conveyed.
• Documentation – Ensures most current order status is thoroughly recorded and available to applicable parties, with all necessary associated documentation completed and appropriately issued, filed, and maintained.
• Communication – Effectively communicates with necessary internal colleagues at all levels and throughout all applicable departments and locations across the Company; serves point of contact role for customer representative and, when required, works through the supply chain colleagues to interact with vendors associated with respective orders.
• Time Management – Reliable attendance; manages time for the day-to-day responsibilities in adherence to associated initiative requirements, completing assignments in allotted time. Effectively prioritizes tasks to manage multiple initiatives simultaneously.
• Professionalism – Leads by example. Deals with pressure and conflict in a positive manner. Demonstrates self-confidence and an optimistic attitude. Demonstrates productive use of time, per assignments and organizational needs.
• Active Learning – Able to learn quickly and independently, on the job. Must be a resourceful and proactive problem solver.
• Innovative – Aptitude in identifying potential new solutions, to resolve impediments, in order to achieve objectives, while adhering to legal and ethical conduct.
• Intuition – Identifies and addresses potential problems…