Senior Services Generator Engineer

Responsibilities

• Ensure long-term generator reliability across the full Inquiry-to-Remittance (ITR) cycle
• Provide technical support for outages, parts, repairs, and upgrades, including solution development, technical proposals, and documentation
• Lead problem solving sessions to resolve generator issues and implement corrective actions
• Respond promptly to Engineering Requests with accurate, safe, and quality solutions
• Act as a technical expert to customers, service centers, and cross-functional teams, supporting the planning and execution of generator outages and upgrades
• Identify opportunities to improve generator performance and reliability
• Develop and maintain comprehensive engineering documentation, including detailed Test & Inspection Plans, Outage Optimization recommendations, and Work Instructions
• Plan and lead all engineering tasks and activities during the execution phase of projects
• Provide engineering directions to customers and repair service centers
• Resolve NCR (Non-Conformance) issues and lead the development and implementation of engineering solutions
• Prepare detailed technical proposals and scope definitions for generator upgrades and repairs
• Support generator New Product Introduction (NPI) development programs
• Provide strategic recommendations for the development and continuous improvement of generator maintenance and repair procedures
• Support initiatives aimed at cost reduction, cycle reduction, and product quality enhancement
• Maintain accurate and up-to-date generator unit records and configuration, ensuring data integrity and accessibility

• Bachelor's degree in Electrical Engineering, Engineering, or Physics
• 7+ years of proven experience in generator manufacturing, repair, and overhaul processes
• Understanding of stator and rotor rewinding activities and associated measurement techniques
• Knowledge of synchronous generator design, construction, and insulation technologies
• Self-motivated team player with strong interpersonal skills
• Excellent communication and presentation capabilities
• Strong organizational and coordination abilities
  
  Customer service mindset focused on Safety, Quality, Delivery, and Cost
• Willingness to travel to customer sites
• Experience with both legacy Alstom and GE generator technologies
• Proficiency in lean methodology and continuous improvement tools
• Knowledge of measurement tools and equipment
• Commercial awareness and business acumen
• Experience in on-site execution and workshop processes
• Proficiency in Microsoft Office Suite and PLM systems (RPDM/VPDM)