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Ancillary - Allianz Amphitheater

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-07-03
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR
Job Description & How to Apply Below
Position: Ancillary Staff- Allianz Amphitheater

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over
620million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than
50,000 events annually for nearly7,000 artists in 40+countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than1,200 sponsors with the
145million fans that attend Live Nation Entertainment events each year. For additional information, visit

About You

You’re outgoing, confident, and guest-focused. You enjoy connecting with people and helping them elevate their experience. You communicate clearly, handle transactions responsibly, and stay calm in a fast-paced environment. You’re proactive, solution-oriented, and take pride in representing the venue with energy and professionalism. You don’t just support the venue’s ancillary programs - you help make the night better!

The Job

The Ancillary Team Member plays a key role in enhancing the guest experience while driving additional revenue opportunities across the venue. This position supports premium offerings, merchandise, upgrades, and other value-add programs that elevate the fan journey from arrival to encore.

What You’ll Do
  • Engage guests in a friendly and knowledgeable manner
  • Promote and execute ancillary programs (upgrades, add-ons, premium experiences, etc.)
  • Support merchandising or specialty sales areas as assigned
  • Assist with set‑up, inventory tracking, and end‑of‑night reconciliation
  • Maintain clean, organized work areas
  • Collaborate with box office, guest services, and operations teams
  • Identify opportunities to improve efficiency and guest satisfaction
What Makes You a Great Fit
  • Must be at least 18 years of age
  • Availability on nights on both weekdays and weekends
  • Strong communication skills
  • Confident, solution‑oriented mindset
  • Comfortable handling transactions and cash procedures
  • Positive energy and team‑first attitude
  • Ability to work in a fast‑paced live event environment

Ability to walk and stand for long periods of time in various types of weather conditions

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an…

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