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Mortgage Loan Processor
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-02-14
Listing for:
StraussGroup - Executive Search Consultants
Full Time
position Listed on 2026-02-14
Job specializations:
-
Finance & Banking
Loan Servicing, Loan Officer
Job Description & How to Apply Below
* No prior mortgage experience is required for this opportunity!*
As a Mortgage Loan Processor
, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
- Maintain frequent communication while providing exceptional customer service to home buyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
- Manage multiple loan files
- Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
- Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
- Set up loan files, manually and on the computer
- Follow up on submitted loans and/or pended loans
- Coordinate closing paperwork and tasks, as required
- Strong organization skills, attention to detail, and ability to multitask
- Strong oral and written communication skills
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