Loan Operations Specialist

At New Horizon, we’re building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better — for our clients and for each other. This isn’t a place for red‑tape; it’s a place for builders. From product design to client experience to operations, we’re constantly pushing for sharper thinking and smarter solutions.

Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you’re energized by momentum, motivated by results, and excited to shape the future of banking, you’ll feel right at home here.

This position is accountable for the booking of all new, renewed, modified loans on the core system using documentation from Laser Pro or attorney‑prepared packages; maintenance and servicing of all existing loans and providing quality customer service to internal and external customers. Position is fast‑paced and requires excellent time‑management skills to meet critical deadlines.

• Understanding the various types of loans and how they relate to the various fields within the loan system.
• Responsible for keying new, renewed, modified loans from the commercial real estate, consumer, mortgage and asset‑based portfolios.
• Collaborate with Lenders, Lending Assistants and other members of the Loan Operations team to resolve issues regarding deficiencies in the final booking package.
• Review accuracy of data input of other associates to the Core.
• Balance all General Ledger entries and accounts maintained by the Loan Department.
• Review and maintain daily reports.
• Print and mail daily notices and/or statements for loans.
• Monitor, pay and receive payments for all participation loans.
• Image all documentation related to loans as requested.
• Maintain procedures as requested.
• Adhere to all bank compliance policies.
• Have a working knowledge of loan compliance and regulations.
• Understand Corporate and Limited Liability Organizational Documentation.
• Understand CRA, HMDA, TRID, FHLB, REG Z, Flood, Truth in Lending and other Regulations that apply to Consumer and Commercial Lending.
• Review reports and collect data.
• Verify documents during pre‑ and post‑closing reviews ensuring accuracy and compliance with state and federal laws.
• Track exceptions.
• Monitor loan ticklers and clear outstanding items.
• Track UCC financing statements, receive newly filed recorded UCCs and file UCC amendments to extend expiration dates.
• Perform other duties and special projects as assigned.

• Extensive knowledge of loans and loan operation functions.
• Professional demeanor.
• Well organized.
• Self‑motivated/Results Oriented.
• Customer Service Focused.
• Excellent communication skills.
• Ability to multi‑task in a fast‑paced environment.
• Ability to adjust to a fast‑paced, multi‑demand, ever‑changing work environment.
• Ability to work well with others.

• High school diploma or GED required.
• 5 years minimum of prior related loan experience.