Senior Associate, Controls Tester

Senior Associate, Controls Tester

Capital One’s Card Risk organization is responsible for core areas that span Strategy, Operations, Technology, Analytics and Risk Management. This organization leads, advises, and innovates on top transformational initiatives across the Card business.

Specifically, the Process Excellence Team within Card Risk is leading a multi-year transformational Well Managed journey focusing on:

• Strengthening the Control Ecosystem – working closely with all Card business areas to enable deeper risk mitigation and requirement compliance
• Enable Ownership & Accountability through Transparency – providing clear, end-to-end “single view of the truth” for leaders to enable sound decision‑making
• Amplify Simplification & Automation – integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data
• Drive Sustainability – proactively adopting digital solutions and right‑sized advisory governance to enable sustainable risk management

The Card Risk Process Excellence Team is hiring for a Senior Associate (SA) that will take our Well Managed transformation to the next level in our testing program, furthering the top‑notch brand that Card Risk has built. This SA will be responsible for the execution of the Design Effectiveness & Operation Effectiveness controls testing for Card, in alignment with the Enterprise Control Standard and the Process Management and Controls Framework, ensuring unassailable and appropriate evaluation of effectiveness of control activities.

• Supporting end to end testing of controls
• Performing proper planning to execute the required test process steps by established deadlines with minimal supervision
• Assessing Operational and Design Effectiveness of US Card hybrid/manual controls in adherence with enterprise standards and internal US Card requirements for control testing
• Creating and maintaining adequate testing support documentation such as work papers, rationale, testing reports, etc. to support the result of reviews including the write‑up of findings/issues for reporting
• Learn/perform code reviews in support of automated/hybrid controls as needed
• Partnering cross‑functionally with program customers and program assessors to provide strategic and tactical thought‑partnership to effectively drive and evolve delivery
• Building relationships and collaborating with key stakeholders
• Able to achieve a high level of quality results measured by QA, 2nd line, & audit reviews
• Be intellectually curious to question and effectively challenge, explore options, and develop appropriate alternatives
• Possess strong verbal and written communication skills to communicate effectively with a range of stakeholder groups
• Engage with team routines (i.e. standups, sprint planning, team meetings, reporting, etc)
• Further the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

• High School Diploma, GED or equivalent certification
• At least 2 years of experience in Control Testing or Internal Audit

• Bachelor’s Degree
• 2+ years of Financial Services industry experience
• 2+ years of regulatory compliance or credit experience
• 2+ years of Risk Management experience
• 2+ years of automated controls testing experience

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws and regulations. Capital One promotes a drug‑free workplace.