Mortgage Collections Specialist II — Delinquent Accounts
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-20
Listing for:
Truist
Full Time
position Listed on 2026-06-20
Job specializations:
-
Finance & Banking
Job Description & How to Apply Below
Truist is looking for a Client Interaction Specialist in Richmond, Virginia, to manage delinquent accounts through outbound and inbound calls. The role requires three years of phone experience and effective communication skills to negotiate payment arrangements and ensure compliance with guidelines.
Key duties include maintaining accurate documentation, adapting to regulatory changes, and meeting performance metrics. The position has a 5-day in-office requirement with specific working hours and a commitment to client satisfaction.
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