Senior Manager, Network Compliance

Senior Manager, Network Compliance will perform a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Senior Manager, Network Compliance is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework.

Senior Manager, Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company.

• Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements
• Develop expert‑level understanding of network and merchant business processes
• Analyze business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory
• Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks
• Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations
• Collaborate with first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary
• Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products
• Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration

• Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals
• Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment
• Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high‑performing team
• Highly developed interpersonal, presentation, and communication skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills
• Ability to balance operating independently with appropriate escalation and interaction with senior leadership
• Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department
• Understanding of key regulatory requirements and three lines of defense risk management framework

• Bachelor’s Degree or military experience
• At least 8 years of legal, compliance, or risk management experience OR at least 7 years of regulatory experience in consumer financial services or payments industry
• At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities

• Advanced degree, including Juris Doctorate or Master’s degree
• 9+ years of legal, compliance, or risk management experience OR 8+ years of regulatory experience in consumer financial services or payments industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $177,700 - $202,800 for Compliance Advisor Sr. Manager;
New York, NY: $193,800 - $221,200 for Compliance Advisor Sr. Manager;
Richmond, VA: $161,500 - $184,300 for Compliance…