Enterprise Governance Advisor, Principal Associate - Hybrid

General Responsibilities

• Advisory
  • Partner with stakeholders to understand business use cases that impact payments. Influence and advise partners on risk mitigation strategies, including controls, testing, policies, procedures, using enterprise risk framework standards.
• Ensure Risk Mitigation & Controls
  • Document and manage end‑to‑end payments use‑case inventory and lines of business to demonstrate adherence to payment risk policy and standards.
  • Perform enterprise risk assessments of new or modified payments use cases.
  • Leverage industry knowledge and risk‑management strategies to strengthen internal controls.
• Governance & Oversight
  • Identify and remediate payments‑related issues in partnership with Business Risk owners.
  • Work across the Enterprise to ensure consistent risk management across payment types and maintain or improve policies and procedures to meet corporate, regulatory and industry standards.
  • Contribute to and lead monthly or quarterly business reviews across lines of business.
• Continuous Improvement
  • Identify risk trends and propose new controls, processes or approaches to mitigate those risks.
  • Leverage storytelling and strategy to highlight opportunities for improvement around risk culture, risk identification, knowledge and process across the Enterprise.
  • Engage in payments‑related projects and process initiatives to support governance and oversight activities.

• Ability to build relationships across different seniority levels and business units to influence risk strategies.
• Analytical mindset to support risk analysis and problem solving.
• Excellent at spotting connections or patterns across disparate data sets to identify and communicate trends; experience recommending processes or approaches in support of trends.
• Team‑focused, with demonstrated strong relationship‑building and collaboration skills.
• Exceptional communication and influencing skills, with the ability to navigate complex organizational structures and build consensus among diverse stakeholders.
• Excellent analytical, problem‑solving and project‑management skills.

This role is hybrid. You will be expected to spend three days per week working in the office and the remainder of the week working virtually.

• Associate’s Degree or equivalent military experience.
• At least two years of experience in risk management, audit or governance.
• At least two years of banking or financial services experience.
• At least two years of experience supporting, partnering and interacting with internal and external stakeholders.
• At least two years of project management or process management experience.
• At least one year of experience using Google Suite or Microsoft Office.

• Bachelor’s Degree.
• At least four years of experience in risk management.
• At least four years of project management or process management experience.
• At least one year of data manipulation experience.
• At least three years of experience managing senior stakeholders.
• At least two years of experience working in payments.
• Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

• McLean, VA: $120,800 – $137,900 for Principal Risk Specialist.
• Richmond, VA: $109,900 – $125,400 for Principal Risk Specialist.

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability and veteran) committed to non‑discrimination in compliance with applicable federal, state and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections 4901–4920;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state and local laws and regulations regarding criminal background inquiries.