Post Closing TRID Quality Assurance Manager

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** Regular or Temporary:*
* Regular

** Language Fluency:
** English (Required)

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* Work Shift:

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* 1st shift (United States of America)

** Please review the following job description:*
* Oversee and monitor the ML TRID Quality Assurance Analysts in the day to day operations for ensuring compliance with all regulatory, investor and bank policy guidelines governing Retail and Home Mortgage Direct (HMD).  Working under the direction of the Post Closing TRID Review Manager, manager to implement and oversee all policies and procedures. Monitor pipeline volume and turn times for accuracy, efficiency and transparency with a concentration on regulatory compliance.  

Responsible for any additional projects, analysis, remediation efforts, etc. that the Post Closing TRID Review manager determines is necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.

1. Manage a skillful complex team accountable for safeguarding compliance, preparation and accurateness analyses of mortgages (Retail and HMD) for adherence to all investors, insurers, federal regulations and Truist.

2. Provide leadership, coaching, motivation, training and direction to teammates as well as diplomacy to work with management across business units.

3. In depth knowledge of TRID regulation, compliance and bank policies to ensure accuracy and completeness of associates work to eliminate any bank risk.

4. Monitor pipeline volume to ensure any clerical, numerical and/or tolerance defects are resolved by issuing a corrective Closing Disclosure and/or refund to Borrower within regulation timing.

5. Perform root-cause analysis based on trends and feedback provided from staff to partner with appreciate line of business (LOB) to coach and train to reduce and eliminate any bank monetary risk.

6. Proactively escalate any problems and stay current on all pertinent product guidelines, processes, government regulations and industry compliance best practices.

7. Evaluate and manage policies and procedures as well as system functionality to make modifications as needed.

8. Engage regulatory auditors throughout onsite and off-site audits conducted by but not limited to, the CFPB, the GSEs, HUD and numerous state regulatory auditors.

9. Oversees Post-Closing functions such as Quarterly Share-Point user access reconciliation;
Weekly pipeline controls for TRID and Branch Review & manage reports, Check Reconciliation.

10. Provide Post-Closing management support to offshore vendor. Functions include but are not limited to:
Staff Meetings;
Continuous Improvement training; quality results; billing and reconciliation;
Monthly contractors report;
Create/Modify/Terminate contractors;
Onboarding; 6 months contractors extensions; ARS approvals for RESPA Tool/Share-Point; TRAC attestation; TRAC/ARS/ETRM System Access Approvals.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree or equivalent education and related training

2. Eight or more years of regulatory compliance experience pertaining to loan estimates, re-disclosure requirements for change of circumstance and/or closing disclosures.

3. Five years or more in a supervisory role managing a minimum of eight or more associates

Preferred…