Veterinary Assistant – Veterinary Receptionist

Responsibilities

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/ housekeeping
• Financial responsibilities
• Preparing and restraining animals during procedures
• Assisting in surgery
• Performing venipuncture & reading cytologies
• Apply bandages and/or splints
• Wound care
• Advising pet owners on proper care, etc.

• Previous experience or training/ education in a veterinary facility
• Must be friendly, outgoing, “people oriented”
• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team-oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision-making skills and multi-task while working in a stressful environment
• Must be capable of being cross-trained for front office receptionist duties; telephone and computer skills are necessary
• Must be a team player willing to learn new techniques, treatments, and accept change

• Venipuncture
• Wound Care
• Animal Restraint
• Chart Maintenance
• Appointment Booking

• People Oriented
• Team Player
• Detail Oriented
• Decision-Making
• Ability to Multi-Task