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Case Manager - Adult Mental Health *Hybrid Telework Eligible

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Richmond Behavioral Health
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Mental Health
  • Social Work
    Mental Health
Job Description & How to Apply Below
Position: Case Manager - Adult Mental Health *HYBRID TELEWORK OPPORTUNITIES* *SIGN-ON BONUS ELIGIBLE*

Overview

RBH is now offering sign-on bonus opportunities for qualifying professionals! Richmond Behavioral Health is seeking full-time Adult Mental Health Case Managers to perform intermediate professional work assessing client needs, developing, implementing and monitoring service delivery and assistance plans, coordinating and monitoring services with other agencies, counseling and assisting clients, maintaining records and files, preparing reports, and related work as apparent or assigned.

Worked is performed under the supervision of the Program Supervisor.

Responsibilities
  • Assesses client service needs, capabilities and appropriateness for services; presents options and services based upon a needs assessment.
  • Develops an individual service plan of care and services appropriate to the evaluation with the client/family consensus, reviews and updates service plans.
  • Makes referrals and linkages to appropriate agencies for services, coordinates client services and treatment with multiple service providers and agencies.
  • Evaluates the quality of services provided and changes in clients condition and counsels clients as necessary; evaluates clients’ environment for safety, security, negative factors and productivity; compiles and analyzes data relating to complaints; identifies and works to resolve problems.
  • Plans and facilitates group sessions with clients participating in community activities and/or to promote recovery and educate clients.
  • Assist clients with activities of daily living including hygiene/bathing.
  • Orients and trains newly hired staff; evaluates staff performance as directed.
  • Serves as liaison to public agencies and provides information regarding Authority programs and services.
  • Attends inter-disciplinary team meetings to discuss decisions for client plan of care; provides or arranges transportation; assists with discharge planning.
  • Provides crisis intervention and prevention services.
  • Prepares a variety of reports; prepares and maintains client charts and other records.
  • Attends meetings, staffings and conferences as they relate to client, staff and program needs.
  • Attends court hearings; testifies in court.
  • Assists in curriculum development and resource tools.
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