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Managed Care Coordinator

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Elevance Health
Full Time position
Listed on 2026-02-24
Job specializations:
  • Healthcare
    Community Health, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Anticipated End Date

Position Title

Managed Care Coordinator

Job Description

Managed Care Coordinator

Location

Virtual:
This role enables the associate to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Role Overview

The Managed Care Coordinator is responsible for performing telephonic or face-to-face history and program needs assessments using a tool with pre-defined questions for the identification, evaluation, coordination and management of member's program needs.


*** To be eligible for this position you must live in the State of Virginia and must be a Qualified Mental Health Professional Certified.

How You Will Make an Impact
  • Using tools and a pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high risk complications) and coordinates those member's cases with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. The process does not involve clinical judgment.
  • Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of services.
  • Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, and physicians. Identifies members that would benefit from expanded services.
Minimum Requirements
  • Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences
  • BA/BS degree field of study in health care related field preferred.
  • ASAM criteria experience preferred.
  • Coordinating Care experience with substance use disorder preferred.
  • VA Medicaid - Cardinal Care experience preferred.
Job Level

Non-Management Non-Exempt

Job Family

MED >
Care Coord & Care Mgmt (Non-Licensed)

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, and local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

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