Schegistrar - Children's Hospital of Richmond

Schegistrar - Children's Hospital of Richmond

The Schegistrar schedules, registers, verifies pre‑authorization and referral files, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS. The Schegistrar accurately obtains required information for hospital and physician records, governmental requirements, billing and third‑party payer needs. This position also provides courteous and efficient services to patients and accurately documents/verifies patient pre‑registration information in a professional and timely manner with the care team.

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• Strong customer service skills and patients/customer centered focus in a positive manner in all situations

• Minimum of two (2) years previous experience with third party medical insurance, HMO and managed care
• Previous experience with CPT and ICD‑10 coding
• Work experience using GE/IDX, Cerner

• High School Diploma or Equivalent (work experience may be considered in lieu of credentials not required by law with HR approval. Work experience must be specific to role)

• Associate Degree in Business Management or closely related field from an accredited program
• Post high school education in healthcare or medical billing coursework

• Assist VCUHS Patient Revenue Cycle Department with obtaining maximum and timely reimbursement
• Provide patients with appropriate information regarding VCUHS policy and procedures, and direct them to appropriate nursing units or ancillary service locations

• May be required to work hours past normal shift hours, as necessary, to resolve backlog or to contact patients for registration data

• Physical:
  Lifting less than 20 lbs.
• Activities:
  
  Prolonged sitting, reaching (overhead, extensive, repetitive), repetitive motion
• Other:
  Prolonged keyboard usage
• Mental/Sensory:
  Strong recall, reasoning, problem solving, hearing, speak clearly, write legibly, reading, logical thinking
• Other:
  Concentrate/focus
• Emotional:
  Fast pace environment, able to handle multiple priorities, frequent and intense customer interactions, noisy environment, able to adapt to frequent change

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EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.