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Financial Navigator

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Virtual Vocations Inc
Full Time position
Listed on 2026-03-05
Job specializations:
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below
A company is looking for a Financial Navigator to improve financial outcomes for patients through assistance programs and resources.

Key Responsibilities Conduct virtual consultations with patients to gather information for applications to support programs Complete applications on behalf of patients and track their status, maintaining communication to enhance patient satisfaction Collaborate with providers to improve service efficiency and escalate issues for swift resolution

Required Qualifications 2+ years of experience in a financial navigator or financial advocate role Knowledge of the healthcare industry and insurance regulations, including Medicare/Medicaid Experience submitting claims to copay/manufacturer programs Bachelor's degree or equivalent career experience Knowledge of medical terminology, ICD 10, and HCPC codes
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