Therapeutic Case Manager

Job Description

The Therapeutic Case Manager provides mental health and substance use disorder services to inmates of the Richmond City Sheriff’s Office (RCSO). Services are provided on an individual or group basis and are provided on-site at the RCSO with a focus on transitioning back to community-based services. The Therapeutic Case Manager monitors, coordinates and assists in completing necessary evaluations and assessments in order to identify individual needs of persons served as well as facilitate groups with evidence-based practice.

The Therapeutic Case Manager works closely and cooperatively with staff of the RCSO.

This position is responsible for coordination and assistance in planning for individuals leaving the legal system, and the primary focus will be to link the individual with necessary services upon release and support and promote stabilization in the community. This position provides Outreach and Intervention Services. The position conducts Pre‑Screening and/or Crisis Intervention services at the RCSO at the request of the Residential Program Director or designee.

The position also monitors services and activities, maintains clinical records, and collects and manages data. The position works in adherence to the policies and procedures of the RCSO.

The preferred candidate must possess a Bachelor's Degree in Social Work, Counseling, Mental Health or closely related field. A minimum licensure of LSW or LPC is preferred or a combination of applicable experience and course instruction. Minimum of five (5) years professional experience in criminal justice, mental health or a related field is required. Experience with in the field of corrections is preferred.

Salary depends upon qualifications and experience. Competitive benefits package. Position is open until filled and the position is at‑will.

• Develop personalized treatment plans and programs supporting essential learning and development outcomes appropriate to the needs of program participants.
• Effectively and patiently instruct, mentor and motivate inmates and family members having extremely varied backgrounds, interests, skills and goals.
• Develop and maintain accurate and complete records and reports and to write routine reports, correspondence and other departmental documents.
• Manage relationships with community resources which may provide services for inmates and their family members.
• Develops and corrects diagnostic tests.
• Performs other duties appropriate to the assignment.
• Develops an initial goal plan with each client and monitors goal plan on a weekly basis to oversee progress in employment, chemical dependency programming, budgeting, psychological/mental health programming, education, housing planning, and social and family service programming, as applicable.
• Monitors each assigned client’s progress through the program by conducting employment verifications, investigating prospective residences, and verifying attendance at educational or other social service agencies.
• Knowledge of the interaction of physical, economic, emotional, educational, social, and mental health factors which influence clients in the criminal justice system and associated with post‑prison life.
• Knowledge of standard psychological, sociological, and educational diagnostic and assessment techniques.
• Knowledge of proper case management and referral procedures.
• Knowledge of the structure and function of the criminal justice system, its applicable laws, rules and regulations and common practices.
• Knowledge of crisis intervention theories and techniques and the ability to identify and troubleshoot crisis situations.
• Skill in the operation of a personal computer including standard business applications.
• Skill in applying strategic thinking practices to the work environment, developing strategies to achieve organizational goals and adapting strategies to changing circumstances.
• Ability and willingness to work with criminal offender populations in a confined environment and to tolerate verbal abuse and confrontational behaviors.
• Ability to deal effectively with inmates from a wide range of social, cultural, and economic backgrounds, including individuals who may be socially maladjusted.
• Ability to establish and maintain effective working relationships with supervisors, subordinate staff, RCSO staff, service providers, family members of the inmates, and the general public.
• Ability to communicate effectively, in English, both verbally and in writing and to conduct presentations.
• Ability to handle and maintain confidential and sensitive information.
• Ability to exercise sound judgment and to respond appropriately in emergency situations.
• Ability to organize and prioritize work assignments, manage time effectively and work independently with little supervision.
• Ability to exercise objective, independent judgment while strictly adhering to established legal requirements and policies and procedures of the RCSO.
• Ability to adapt to changes in the work…