Patient Access Registrar - PRN

## Patient Access Registrar - PRNApplylocations:
Reid Health Main Campus time type:
Registry posted on:
Posted Yesterday job requisition :
JR2364

Patient Access Registrar - PRN
7700 Patient Access Services
*
* Schedule:

** PRN. Cross trained between Richmond and Connersville locations.
** About the Position
** Under the direction of the Manager or Supervisor of Patient Access - registration, the Registration Clerk is responsible for entering all demographic and insurance information required by registering patients via Soarian Financials for the O/P Lab and OP Radiology areas. The Registration Clerk is also responsible for collecting payments due at Point of Service and referring patients to Claim Aid and/or financial assistance as needed.

This staff will interact with volunteers, patients, family members, guests, physicians and their staff, board members, vendors, etc. This position will be the ‘first’ contact with our customers as they enter the main entrance of the hospital. Constant monitoring of all activities in this area is a vital role assigned to the registration staff in this location.

Overview of Responsibilities
* Completes Registration in Epic for outpatients
* Working in a high stress environment, respond accurately and courteously to all customers
* Interviews patient, guarantor, and/or medical Power of Attorney if patient is unable to respond to obtain and verify all required information for a complete admission/registration
* Collects photo  Insurance Card if available. Scan patient insurance card and photo  Encounter record
* Verifies Insurance
* Corrects Errors utilizing work queues
* Enters admitting/attending physician in Epic
* Prints armband and places on patient
* Prints labels (and face sheets, if applicable)
* Obtains necessary signatures, based on responsibility of patient, of consent for treatment
* Collects Medicare Secondary Payer info from all Medicare Patients utilizing the MSP Questionnaire
* Asks Patient if they want to be listed in the Directory
* Greets Patient upon arrival
* Utilizes approved communication devices to communicate with management and/or fellow registrars
* Kindly but assertively asks for co-insurance and/or deductible on applicable encounters
* Refers patients to Claim Aid if they need help in applying for Medicaid or other government paying payors
* Opens cash drawers, collects patient payment, posts payments to correct accounts, and prints receipts
* Balances cash drawer at the close of shift as assigned
* Explains payment plans and financial assistance application process
* Calculates appropriate self-pay discounts when applicable
* Maintains a neat and orderly registration area

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.
** Education & Experience
*** High School Diploma is preferred
* Must have good knowledge of all Insurances, order transcription experience, and good people skills

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve.  We take pride in employing people who show up every day with a commitment to these values along with our mission and vision.

We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.
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