Care Management Assistant - St. Mary's Hospital - PRN

Care Management Assistant – St. Mary's Hospital - PRN

The Care Management Assistant works closely with the care management staff, assisting them with everyday duties. The Care Management Assistant must have a passion for working with people and strong people skills are invaluable in this position, as these professionals work closely with individuals in a variety of difficult situations.

Essential Functions:

• Assists in issuing Medicare Important Message letters after communication and prioritization with Care Management staff and delivers and explains observation status notifications to patients in observation status between 24- 36 hours of admission, after communication and prioritization with Care Management staff
• Collaborates with Care Managers and Social Workers, assists with faxing, mail management, phone message retrieval, and other office tasks
• Provides updates on approvals and denials to Care Managers and Social Workers as information is received or requested from Ensemble
• Provides assistance for non-complex arrangements related to discharge planning and transitions under the direction and supervision of the care manager
• Assists in keeping community resource manuals up to date

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education:

• High School Diploma or GED (required)
• Some college (preferred)

Licensure/Certification:

• BLS Basic Life Support – American Heart Association (required)

Experience:

• Previous healthcare experience with patient discharge planning procedures (preferred)

Hard/Tech/Clinical Skills :

• Care management
• Care for patients
• Patient Observation
• Discharge planning
• Mail management

Soft/Interpersonal

Skills:

• Verbal communication
• Written communication
• Attention to detail
• Critical thinking
• Communication with family members
• Active listening
• Organization
• Task Management
• Time Management
• Teamwork
• Relationship Building
• Interpersonal Skills

Range:

Minimum: $18.11

Maximum: $27.17

Bon Secours is an equal opportunity employer.

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer:

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.