Retina Clinic Supervisor M-F

Eye Care Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

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Company:
Retina Institute of Virginia

Job Title:

Clinic Supervisor Department:
Ophthalmology

Location:

Richmond, VA and requires travel to all satellite locations. We pay mileage and time worked for travel!

Pay: $29-36/hr DOE
- Retinal experience required

• Full Benefits Package
  - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

• Full Time
• Our clinic is open Monday-Friday 7am-6:00pm
• You may need to work a little earlier and/or later as needed

A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

• Execute day-to-day operations of the office by ensuring the following is completed:
• Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
• Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software
• Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas
• Lead the office by guiding them to success through focused support and coaching
• Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office
• Collaborate with Clinic Manager and HR on employee relations and recruitment needs
• Collaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvement
• Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions
  
  Actively train employees on how to provide a world-class patient experience
• Act as the liaison between employees and the Clinic Manager and Corporate
• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
• Ensure the office and employees are always compliant with HIPAA
• Other duties as assigned

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Exhibit fair and compassionate leadership
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

• Minimum
  
  Required:
  
  High school diploma or GED equivalent
• Minimum
  
  Required:
  
  Two years of healthcare management experience

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred. Retinal experience strongly preferred.

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

This role requires a variety of physical activities to effectively perform essential job…