Banquet Captain

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website);

and

for “retargeting” or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

ASM, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Banquet Captain at ASM Richmond – Dominion Energy Center, Altria Theater and Bon Secours Training Camp Facility.

DUTIES AND RESPONSIBILITIES:

PRE-EVENT

Ensuring all set up of functions is prepared per master Banquet Event Order (BEO).

Communicating with Banquet Manager, Executive Chef, Event Sales Managers, or Director of Center Sales regarding last minute changes.

Conducting pre-function training and menu meetings.

Following all opening procedures to ensure areas are secure and energy efficient.

Supervising handling of equipment for function set-up.

Supervising the set-up of Events

Post-Event

Ensuring all pre-set rooms are properly and completely set for the next shift.

Following all closing procedures to ensure areas are secure and energy efficient.

Supervising handling of equipment for function tear down.

Supervising the cleaning, maintenance and security of equipment during and after events.

Administration/Management

Assisting Banquet Manager with banquet administrative functions as directed

QUALIFICATIONS:

Assisting Banquet Manager with banquet administrative functions as directed

Ensuring accurate guest counts for proper guest billing.

Assisting with or conducting inventories of food, beverages, equipment, meeting supplies and china, glass, silverware, etc., on a predetermined basis.

Advising Banquet Manager on equipment needs, food quality concerns, employee staff issues.

Management/Supervision

Assist in supervising all banquet, and concessions, including scheduling, timesheet review, enforcing policies and procedures, as directed by the Banquet Manager

With the Executive Chef ensure all food and a beverage is served in a timely manner and as mandated by the BEO’s.

Assist the Banquet Manager in establishing training and cross-training programs.

Monitoring employee dress, uniform, and grooming standards.

Promoting a healthy work environment by setting a good example and using corrective discipline measures when needed.

Adhering to all Center and department specific standard policies and procedures and enforcing these with subordinates.

Assisting in establishing and enforcing staffing guidelines.

Ensuring the proper handling and cleaning of all equipment, china, glass and silver by Banquet staff.

Constantly spot-checking staff performance and relating concerns to Banquet Manager.

Enforcing all sanitation procedures including safety guidelines and OSHA requirements.

Ensuring proper LEAD procedures are followed.

Health / Safety

Following all sanitation procedures including safety guidelines and OSHA requirements

Education and/or

Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Minimum two-year formal experience as Banquet Captain.

Strong skills in service management, banquet operations, and employee training and motivation.

Ability to Bartend.

Able to stand / walk for 6 hours or more based on the need.

Able to lift up to 30 lbs. or more based on the need.

Able to work overtime, weekends and holidays if needed.

Mu…