Valet Attendant - Henrico Medical Center

Valet Attendant - Henrico Medical Center at Towne Park

Richmond, Virginia, United States - Full Time

Start Date:

Immediate

Expiry Date: 20 Mar 26

Posted On: 20 Dec 25

Experience:

0 year(s) or above

Remote Job:
Yes

Telecommute:
Yes

Sponsor Visa:
No

Skills:

Customer Service, Hospitality, Vehicle Parking, Luggage Assistance, Communication, Problem Solving, Attention to Detail, Time Management

Hospitality

The Guest Service Associate at Towne Park is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. This includes parking and retrieving vehicles, assisting with luggage, and delivering information about the facility and local attractions.

• Maintains a pleasant, friendly, and professional demeanor with all guests, co‑workers, and clients; acknowledges and greets guests within five feet, uses guests’ last names during interactions.
• Uses the salutation of the day and welcomes guests to the location; practices proper Towne Park phone etiquette; posts up in designated areas when not completing tasks.
• Parks and retrieves vehicles while driving slowly and cautiously; assists guests with bell services and luggage storage; opens all vehicle and hotel doors for guests.
• Assists guests with directions, taxis, reservations and other inquiries; provides information about outlets, meeting rooms, and/or amenities of the facility and main attractions in the area; delivers messages, items, and/or guest amenities as requested; shuttles guests to approved locations.
• Explains parking rates and retrieval procedures to guests upon arrival; issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys; consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt; consistently applies location on all key tags after parking; calculates and collects revenue for vehicles when needed.

• Education:
  
  High school diploma or general education degree (GED).
• License:
  Must hold a valid driver’s license for the state of employment.
• Experience:
  
  One month related experience and/or training, or an equivalent combination of education and experience.
• Knowledge and
  
  Skills:
  
  Understanding of customer and personal service principles; ability to read and write standard English; ability to read and comprehend simple instructions; ability to write simple correspondence; effective presentation of information in one‑on‑one and small group situations; basic arithmetic with U.S. currency; understanding of 24‑hour and military time systems; understanding of applicable rates; operating a manual transmission desirable; performing parallel parking.

• Accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• 401(k) retirement savings plan (eligible based on job classification, length of employment, and hours worked).
• Benefits are subject to change and may differ by role; seasonal and temporary roles may not be eligible for the full benefits package.

Towne Park is an affirmative action, Equal Opportunity, and E‑Verify participating employer. We encourage applications from all qualified individuals, including those with disabilities and veterans, and consider qualified applicants with arrest and conviction records. We comply with federal and state disability laws and provide reasonable accommodations for applicants and employees with disabilities. For accommodations, contact Human Resources Support Center at  or (844) 869‑6375.