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Boutique Hotel Operations Leader | Guest Experience Advocate
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-11
Listing for:
SMI Hotel Group
Full Time
position Listed on 2026-07-11
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
The Commonwealth, Richmond’s historic boutique hotel, is seeking an experienced Operations Manager to lead guest service and daily operations across front desk, housekeeping, engineering and F&B. Reporting to the General Manager, you will drive staff performance, manage wages and expenses, ensure room cleanliness and safety, and foster a culture of outstanding guest satisfaction.
This role demands visibility with guests, proactive problem solving, and collaboration with all departments to
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