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Guest Service Associate — Front Desk Expert

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Embassy-Suites-By-Hilton
Full Time position
Listed on 2026-07-20
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 20664 - 28929 USD Yearly USD 20664.00 28929.00 YEAR
Job Description & How to Apply Below
Position: Guest Service Associate — Warm Front Desk Expert

Shamin Hotels seeks a Guest Service Agent to warmly welcome guests, check them in/out, and assist with room preferences. You will handle reservations, provide local recommendations, and ensure guest satisfaction through accurate billing and attentive service.

Responsibilities include processing payments, issuing keys, coordinating with bell staff, and assisting guests with dining, transportation, and activity bookings as needed. A strong focus on hospitality and reliability is essential.

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Position Requirements
10+ Years work experience
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