Guest Experience Reservations Lead
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-07-20
Listing for:
THE JEFFERSON HOTEL
Full Time
position Listed on 2026-07-20
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Management & Planning, Hotel Management
Job Description & How to Apply Below
The Jefferson Hotel in Richmond, VA is seeking an experienced Reservations Supervisor to lead the Reservations Department under the Revenue Manager. You will supervise Reservations Agents, train staff, and ensure a seamless guest experience from booking to arrival.
This role requires flexibility, including weekends and holidays, and a strong focus on accuracy, communication, and service excellence. Proficiency with hotel reservation systems and Microsoft Office is important, with Infor knowledge
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