Floor Manager

MAJOR RESPONSIBILITIES

• Assist the House Manager with management of the Front of House operations with special emphasis on events and guests with disabilities services.
• Inform Event MOD of any issues that need to be resolved and respond to MOD requests.
• Supervise volunteer staff.
• Handle all needs for guests with disabilities including policies and procedures for ticketing, entrance/exiting and overall ADA compliance.
• Patrol and maintain front-of-house area of the Richmond Theaters, ensuring that all front-of-house areas are clean, safe and secure.
• Assist the House Manager with keeping detailed logs and reports of incidents and related activities and making sure that all incidents are reported to Event MOD
• Assist the House Manager with training the staff on implementing the emergency plan.
• Assist as needed in all areas of operations.
• Perform other tasks as assigned.

• Education and/or Experience High School diploma or G.E.D. required.
• Demonstrated knowledge of current management principles and practices including supervisory skills, budgeting and training and scheduling a part-time staff.
• In-depth knowledge of ADA code requirements.
• Knowledge of computer operations, radio communication equipment, and building security functions.
• Reasonable accommodations will be considered for those with disabilities.

• Manage subordinate crew during theater events.
• Responsibilities include training employees, planning, assigning, and directing work; addressing complaints and resolving problems.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactory.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge,
  
  Skills and Abilities
• Ability to speak, read and write English.
• Ability to walk freely up and down steps.
• Ability to manage the volunteer staff.
• Ability to assess situations and respond in an appropriate manner.
• Ability to work nights, weekends and holidays.

Hourly Rate:
In accordance with Virginia law, the hourly rate for this position is $15.00 per hour.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.

They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.