Laundry Supervisor

The Jefferson Hotel is seeking a meticulous and service-driven Laundry Supervisor to oversee the daily operations of the hotel’s laundry facility. This role is integral to maintaining the exceptional standards of presentation and quality synonymous with a luxury experience. The Laundry Supervisor will lead by example, combining hands-on execution with thoughtful leadership to ensure all linens, uniforms, and textiles are processed with precision, care, and efficiency.

Key Responsibilities Oversee all aspects of laundry operations, including washing, drying, pressing, and finishing of linens, uniforms, and terry

Ensure timely and consistent delivery of linen to support guest rooms, dining outlets, spa, and public spaces

Lead, coach, and develop the laundry team to uphold the highest standards of quality and productivity

Maintain a pristine, organized, and safe working environment

Partner with Housekeeping and other departments to anticipate and meet operational needs

Monitor linen quality, proactively removing damaged or worn items from circulation

Coordinate closely with Engineering to ensure proper maintenance and performance of equipment

Key Requirements Availability:
Flexible schedule required, including evenings, weekends, and holidays, in alignment with business demands

Experience:

Minimum of 2–3 years of laundry experience in a hotel, resort, or similar environment required

Leadership:
Demonstrated ability to lead, train, and motivate a team in a service-driven environment

Physical Capability:
Ability to stand for extended periods, lift up to 50 lbs, and safely operate industrial laundry equipment

Skills:

Strong attention to detail, organization, and communication skills

Duties & Responsibilities Direct daily workflow and ensure appropriate staffing levels across all shifts

Inspect linens to ensure they meet the hotel’s quality and presentation standards

Operate and oversee commercial laundry equipment with a focus on safety and efficiency

Maintain accurate records of linen inventory, supply usage, and equipment maintenance

Manage inventory levels and ordering of supplies to support uninterrupted operations

Provide training and ongoing development to team members, fostering a culture of accountability and excellence

Uphold all safety, sanitation, and operational standards

Support operations during peak periods through hands-on involvement as needed

Qualifications

Proven experience in commercial laundry operations required

Supervisory experience within hospitality or healthcare environments preferred

Strong organizational and time management skills

Ability to perform in a fast-paced, physically demanding environment

Basic computer proficiency in tracking and reporting

Traits of a Successful Candidate Takes pride in delivering exceptional quality and consistency

Leads with professionalism, accountability, and a hands-on approach

Highly organized with strong attention to detail

Dependable and adaptable in a dynamic environment

Committed to teamwork and operational excellence

Why Work Here At The Jefferson Hotel, excellence is found in every detail. As a Laundry Supervisor, you will play a vital role in upholding the standards that define one of Richmond’s most distinguished luxury properties. You will be part of a dedicated and collaborative team that values craftsmanship, consistency, and service, with opportunities to grow within a culture that is both supportive and performance-driven.

Team members enjoy employee meals, complimentary parking, and the pride of contributing to a truly exceptional guest experience.
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