Rooms Inspector

Job Details:
Level: Experienced —

Job Location:

Richmond, VA 23233 — Position Type:
Full Time — Salary Range: $17.00 - $18.00 Hourly — Travel Percentage:
None — Job Shift: Day — Job Category:
Hospitality - Hotel

The Hilton Richmond Hotel & Spa/Short Pump is seeking qualified candidates for the position of Rooms Inspector in our Housekeeping department. This is a great opportunity for hardworking, detail‑oriented candidates interested in a future with an industry leader in hospitality management.

We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability, a 401(k) plan, paid time off, and a hotel discount program.

• Lead, train, and supervise Room Attendants and Housepersons in a designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
• Work with the Executive Housekeeper, Housekeeping Supervisor, and others to support the daily operation of the department, including opening/closing of the office, leading morning stand‑up meetings, and communicating with the Front Desk.
• Assess room inventory, assign rooms for cleaning, and inspect rooms.
• Verify and report status and/or discrepancies of rooms.
• Monitor linen rooms, carts, and designated inventories.
• Coordinate with the Engineering Department to ensure efficient maintenance and repair of items related to guest rooms and public areas.
• Perform Room Attendant, Houseperson or laundry duties as needed.
• Greet guests in a friendly and warm manner, answer their questions and address any issues with the team to ensure the guest’s stay is a positively memorable experience.

• One year experience as a housekeeper or cleaner is required; room inspection or supervisory experience is highly desired.
• Must have strong guest service skills and be able to communicate clearly.
• Must be able to work well in stressful, high‑pressure situations, including the ability to handle guest complaints.
• Time management skills and strong attention to detail are critical.
• Must be discreet and able to maintain confidentiality.
• Physically able to move and/or operate large objects such as housekeeping carts, suite furniture, large bags of linen, vacuum cleaners, and boxes of inventory.
• Ability to stand or walk for long periods of time and to lift up to 20 pounds frequently and up to 50 pounds on occasion with help.
• Must be able to work day‑shifts, including weekends and some holidays.

Shamin Hotels is proud to be an equal opportunity employer and welcomes applicants from all backgrounds. We maintain a drug‑free work environment and require all applicants to agree to a pre‑employment background check.