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Hotel General Manager: Guest Experience Leader

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Central Park Commons
Full Time position
Listed on 2026-09-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 59000 - 72000 USD Yearly USD 59000.00 72000.00 YEAR
Job Description & How to Apply Below

ESA Management, LLC operates Extended Stay America and is seeking a hotel operations leader to drive guest satisfaction and manage overall customer experience. You will lead property associates, ensure cleanliness and brand standards, and oversee recruiting, onboarding, and daily room readiness.

Responsibilities include budgeting, labor control, and coordinating with senior management to optimize performance and guest services across the property.

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