Housekeeping Supervisor

Job Details

Job Location:

The Jefferson Hotel - RICHMOND, VA 23220

Position Type:
Full Time

Salary Range: $17.50 - $19.50 Hourly

Job Shift: Any

Job Category:
Housekeeping

• Availability:
  Must be available to work any day or evening of the week, including weekends and holidays, based on operational needs.
• Experience:
  
  Several years of hospitality housekeeping experience required; supervisory experience in a full-service hotel strongly preferred.
• Leadership:
  Demonstrated ability to motivate, coach, and support a team while maintaining high departmental standards.
• Hands-On Role:
  This is an active working supervisor position that requires daily participation in guest room cleaning and housekeeping operations.
• Physical Requirements:
  
  Ability to stand, walk, bend, reach, and lift throughout the shift in a physically demanding environment.

• Clean and service guest rooms daily to support operational coverage and maintain luxury-level standards
• Supervise housekeeping team members to ensure work is completed efficiently and with attention to detail
• Inspect guest rooms and public areas for cleanliness, presentation, and maintenance concerns
• Provide training, coaching, and ongoing support to housekeeping staff
• Respond promptly and professionally to guest requests and service needs
• Coordinate with Front Office, Engineering, and other departments to support seamless hotel operations
• Assist with inventory management and replenishment of housekeeping supplies
• Maintain a clean, organized, and safe working environment while following all hotel safety and sanitation procedures
• Support scheduling, daily reporting, and other operational tasks as assigned by department leadership

• Strong attention to detail and organizational skills
• Ability to lead by example, in a fast-paced, service-driven environment
• Excellent communication and interpersonal skills
• Ability to balance supervisory responsibilities with daily operational tasks
• Basic computer proficiency: familiarity with housekeeping systems and Microsoft Office is preferred

• Leads with professionalism, accountability, and a positive attitude
• Takes pride in cleanliness, presentation, and guest satisfaction
• Reliable, adaptable, and team-oriented
• Strong work ethic with a willingness to support the team wherever needed
• Calm and effective under pressure in a fast-paced environment

At The Jefferson Hotel, Housekeeping plays a vital role in creating the elevated experience our guests expect from one of Richmond’s most iconic luxury properties. As a Housekeeping Supervisor, you will be part of a collaborative and supportive team that values excellence, consistency, and service.

We offer employee meals, complimentary parking, uniforms provided, and opportunities for growth within a culture committed to hospitality and professional development.

• employee meals
• complimentary parking
• uniforms provided
• opportunities for growth within a culture committed to hospitality and professional development