Front Desk Guest Experience Specialist
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-09-03
Listing for:
SMI Hotel Group
Full Time
position Listed on 2026-09-03
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Hotel Front Desk, Guest Services, Front Desk/Receptionist
Job Description & How to Apply Below
SMI Hotel Group is seeking a cheerful Front Desk Agent to deliver outstanding service at our Richmond, VA property. You will greet guests, manage check-ins/outs, answer questions about rooms, rates, and amenities, and help resolve guest concerns with a friendly tone.
The role requires strong communication, organization, and cash-handling skills. Prior hospitality experience is preferred, and the position offers an on-site work environment with comprehensive benefits.
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