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Guest Experience Specialist

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Hilton
Full Time position
Listed on 2026-10-07
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Recreation & Leisure
Salary/Wage Range or Industry Benchmark: 19000 - 29000 USD Yearly USD 19000.00 29000.00 YEAR
Job Description & How to Apply Below

Hilton in Richmond is seeking a Guest Services Agent to welcome guests, check them in and out, and respond to needs to ensure a positive stay. The role supports front desk operations with a friendly, professional demeanor and strong communication skills.

Candidates should have a high school diploma (preferably) and hospitality or customer service experience; PMS familiarity is a plus. Shifts include weekends and holidays, with equal opportunity employment by Hilton.

We are seeking a motivated Guest Experience Specialist to join Hilton in Richmond, VA, United States.

Are you ready to take on the Guest Experience Specialist role at Hilton?

We would love to welcome a new Guest Experience Specialist to our team in Richmond, VA, United States.

For the Guest Experience Specialist position at Hilton, we are reviewing applications now.

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