Human Resources Manager

What We Do

Instrumentum is an innovative provider of off‑site surgical instrument sterilization, transportation, storage, and loaner tray logistics, serving health systems and ambulatory surgery centers (ASCs). With recent acquisitions of early market movers, we are growing a national footprint with a mission to disrupt a traditionally fragmented and under‑digitized sterile processing industry. We are scaling rapidly to address the rising demand for elective surgeries and streamlined sterile processing services.

Sterilization Processing Departments (SPDs) are one of the most important and yet most overlooked areas of a hospital or surgery center. Staffing shortages, poorly maintained facilities, and failure to adhere to standards required to ensure patient and staff safety increase costs and put lives n though sterilization is central to providing surgeries, it is often an afterthought for most facilities. The people who work in the SPD know this, and the deteriorating morale of the SPD workforce adds to the decline in sterilization competency.

Sterilization is ALL we do. Our people are the core of our company, and we treat them accordingly – like the rockstars they are. We’ve invested heavily in our facilities, equipment, and processes, and we do it right. Every time. We hire the best, and we don’t have to look far. The best SPD technicians and coordinators love what they do, and they want to work in a place where they are valued.

That place is Instrumentum.

We need someone who embodies the Mary Poppins of People Operations – a calm, steady, endlessly prepared HR professional who brings clarity to complex situations and warmth to every employee interaction. You’re the kind of person who anticipates needs before they surface, navigates sensitive conversations with grace, and keeps processes running with quiet precision. You blend sound judgment with a solutions‑first mindset, pairing empathy with operational rigor.

Whether you’re guiding a new hire through their first day, coaching a leader through a challenging moment, or ensuring our HR practices remain compliant and consistent, you approach the work with professionalism, thoughtfulness, and an ability to make people feel seen, supported, and understood. Ultimately, your presence elevates the employee experience and strengthens the culture around you.

• Own and manage the daily HR operations that support Instrumentum’s people across all sites, including onboarding, employee relations, compliance, documentation, benefits coordination, and HRIS accuracy.
• Lead seamless new‑hire onboarding, ensuring every team member starts with clarity, confidence, and a strong connection to Instrumentum’s culture and expectations.
• Maintain employee records and HRIS data with precision, updating changes, tracking documentation, and ensuring full compliance with privacy, security, and audit standards.
• Support benefits administration by coordinating enrollments, responding to employee questions, facilitating changes, and partnering with vendors when needed.
• Assist with payroll processing by reviewing timecards, conducting time‑keeping audits, and partnering with leaders to resolve discrepancies quickly and accurately.
• Guide employees and leaders through day‑to‑day HR inquiries, including policy interpretation, conflict‑resolution support, and issue escalation, with professionalism and discretion.
• Coordinate training, development, and performance processes by organizing sessions, tracking completion, and ensuring managers and employees have what they need to succeed.
• Partner closely with HR leadership and Operations to stay aligned on workforce needs, employee experience improvements, and opportunities to streamline processes.
• Support the offboarding experience, handling documentation, system updates, and communication to ensure smooth and consistent transitions.
• Contribute to HR projects and culture initiatives focused on employee engagement, process optimization, compliance, and continuous improvement across the People Team.

• A seamless, high‑quality employee experience from onboarding through…