HR Generalist

Acme Technical Group HR Generalist

Reports To:

General Manager
Department:

Administrative Team

Location:

Virginia (remote, with occasional travel to job sites/regional meetings)

Employment Type:

Full-Time, Exempt

The HR Generalist is responsible for the day-to-day human resources operations supporting a workforce of approximately 50 employees, including field technicians, regional project managers, and an administrative team. This role partners closely with the General Manager and regional Project Managers to ensure the company recruits, hires, onboards, and retains qualified talent, stays compliant with federal and state employment law, and maintains all required state licensing — including Virginia Department of Criminal Justice Services (DCJS) licensing for applicable roles.

The HR Generalist serves as a hands-on, responsive resource for managers and employees, providing real-time support for workplace issues as they arise. This role also performs other duties as assigned that are consistent with or adjacent to the responsibilities of an HR professional, including tasks not specifically outlined in this position description.

• Recruitment & Hiring
• Manage full-cycle recruitment for field technicians, project managers, and admin staff, including posting jobs, screening candidates, coordinating interviews, and extending offers.
• Partner with Project Managers to understand staffing needs and hiring timelines across regions
• Conduct or coordinate background checks and other pre-employment requirements.
• Maintain a pipeline of qualified employee candidates for ongoing and future hiring needs.

• Coordinate new hire onboarding, including paperwork, payroll system enrollment, benefits enrollment, orientation, and introduction to company policies and safety expectations.
• Align resources for employees including phone, laptop, and systems enrollments to ensure a ready-to-work setup
• Ensure all new hire documentation (I-9, tax forms, employment agreements) is completed accurately and on time.
• Track and confirm completion of required onboarding steps, including DCJS registration where applicable.

• Maintain records for compliance reporting with DCJS licensing requirements for employees and the company, including initial applications, renewals, and recordkeeping.
• Track individual employee license and certification expiration dates and proactively coordinate renewals.
• Stay current on Virginia and federal employment law (wage and hour, safety, EEO, leave laws, etc.) and update policies/practices as needed.
• Maintain accurate, audit-ready personnel files and HR records.

• Prepare and maintain routine HR reports for the General Manager (headcount, turnover, licensing status, etc.).
• Support recordkeeping and reporting required by regulatory agencies (e.g., DCJS reporting, certified payroll reporting support).
• Employee Relations & Manager Support
• Serve as a first point of contact for managers and employees on HR-related questions, policy interpretation, and workplace concerns.
• Provide in-the-moment guidance to Regional Project Managers on employee performance, conduct, and disciplinary matters.
• Support conflict resolution and help managers navigate difficult conversations with employees.

• Respond to urgent HR matters arising from field operations (e.g., workplace incidents, safety concerns, employee conduct issues) with timely, practical guidance.
• Coordinate with the General Manager on incident investigations, documentation, and follow-up actions.
• Be available to support managers during time-sensitive personnel situations, which may occasionally fall outside standard business hours.
• Provide support to employees and managers in all workers' compensation matters, including reporting workplace injuries, coordinating claims, facilitating ----communication with insurance carriers and medical providers, monitoring claim status, supporting return-to-work efforts, and ensuring compliance with applicable policies and regulations.

• Administer employee benefits enrollment and serve as a liaison with benefits providers.
• Support performance management processes, including reviews and improvement plans.
• Assist with policy development and updates to the employee handbook.
• Perform other HR and administrative duties as assigned by the General Manager.

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience.
• 3+ years of experience in an HR Generalist or similar HR role.
• Working knowledge of Virginia and federal employment law.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and licensing/compliance deadlines.
• Excellent interpersonal and communication skills, with the ability to build trust with field employees and managers.
• Ability to exercise sound judgment and discretion when handling confidential and sensitive…