Manager, HR​/Recruitment

Job Description

PSG Global Solutions is Hiring! PSG is the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry, with over 20% of the top 100 staffing companies utilizing our service today. Our recruiting centers are based in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. PSG combines the cost advantages of an offshore delivery model with the high-performance approach of a top-tier staffing company to deliver value to its clients.

As with any high-performance business, having a strong and highly motivated team is critical to our success. PSG invests heavily in our people, as evidenced by our employee satisfaction score consistently exceeding 90% (we measure it every month).

Privacy Notice We, at PSG Global Solutions, LLC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities.

Our Privacy Notice is provided to inform you of how PSG Global Solutions, LLC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date. Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

Our Privacy Notice is provided to inform you of how PSG Global Solutions, LLC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

The Talent Acquisition Manager will support the business goals by supervising the quality, productivity and effectiveness of the team members assigned. Responsible for overseeing the identification of potential candidates, by effectively sourcing, screening, and interviewing, all incumbents while creating a positive candidate experience.

Competitive wages.

• Benefits (Medical, Dental, Vision, 401K and more)
• Employee Wellness and Engagement Programs
• Paid Time Off
• A fun, casual work environment

• Develop relationships with community partners to create brand awareness and increased applicant traffic within local markets
• Manage the performance of individual recruiters and the entire team against established performance goals and metrics
• Use recruiting data and labor market trends to develop forecasts, establish KPIs, and drive data-informed recruiting decisions
• Adhere to 100% compliance with all regulations and laws
• Manage assigned teams’ effectiveness and productivity related to sourcing, screening and hiring while ensuring standards are maintained and policies and procedures are adhered to
• Actively seek new recruiting strategies that continually replenish the candidate pipeline based on market conditions and skill sets needed
• Audit team processes to ensure alignment with organizational requirements
• Develop relationships with community partners to create brand awareness and increased applicant traffic within local markets
• Build relationships with Key Operational stakeholders
• Lead through change with strong communication, sound judgment, and the ability to adapt recruiting strategies as business priorities evolve
• Perform other related duties as assigned

• 3-5 years’ experience in a high-volume Talent Acquisition organization
• 2 years minimum experience in a leadership role managing a team of full life cycle recruiters
• Efficient time management
• Preferred knowledge in employment law
• Proven track record of building rapport with employees, management, and vendors
• Excellent verbal and written communication skills
• Ability to express innovative thoughts/ideas with regard to recruiting and overall employee experience
• Previous Recruitment call center experience preferred
• ATS Experience
• Experience in ability to use data

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Equal Opportunity…