Lead HR Compliance Coordinator

At Genworth and Care Scout, we're on a mission to simplify and dignify the aging experience.

The truth is, most of us will help a parent, spouse, family member, friend, or neighbor navigate aging and care at some point in our lives. We've been there ourselves. That's why we're building better ways to help people find, fund, and understand aging care all while being supported every step of the way.

We're a team of curious problem-solvers, compassionate listeners, and people who care about making a difference. We value diverse perspectives and

are committed to fostering an inclusive culture where every team member feels respected, supported, and empowered to bring their authentic self.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what’s best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

If you’re looking to build a meaningful career while helping transform the aging experience for millions of families, we’d love to hear from you.

Lead HR Compliance Coordinator

This position is available to Virginia residents as Richmond & Lynchburg, VA in office applicants as well as remote applicants residing in states/locations under Eastern or Central Standard Time:
Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.

A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth | Care Scout office. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-6pm EST.

As a Human Resources team member, you’ll help shape the culture and associate experience that enable us to do our best work in serving our customers, communities, and each other—now and in the future.

As a Lead HR Compliance Coordinator, you will support compliant hiring practices and a strong candidate experience. This role is ideal for an early-career professional who is organized, detail-oriented, curious, and eager to grow in Human Resources. You will support pre-employment compliance programs, including background screening, conflicts of interest reviews, vendor management, and compliance operations, while using data to identify trends, inform decisions, and improve processes.

The successful candidate leverages AI and other technology tools to improve productivity, enhance reporting, automate routine tasks, and strengthen process quality.

Through partnerships with Talent Acquisition, HR Business Partners, Hiring Managers, Legal, Compliance, and external vendors, you will gain broad HR exposure while building foundational expertise for future growth.

• Administer the pre-employment background screening process from initiation through final disposition.
• Serve as the primary day-to-day contact for the company's background screening vendor and help maintain a productive vendor relationship.
• Review background screening reports and related documentation for completeness and accuracy.
• Monitor screening progress, resolve routine issues, and ensure timely completion of candidate requirements.
• An…