Sr. Benefits Consultant, Operations

Position: Sr. Benefits Consultant, Benefits Operations
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Sr. Benefits Consultant, Benefits Operations

Location:

Richmond, VA, USA - 9954 Mayland Drive Hybrid

Note:

This is a hybrid position. Relocation is available. Remote is currently not available.

The Opportunity:

The Senior Benefits Consultant, Benefits Operations serves as the operational lead for the administration and delivery of the company's health, welfare, leave of absence, retirement, and internationalbenefitsprograms.

Thisroleisresponsibleforensuringtheefficientexecutionofbenefitsoperations,managingvendorandcarrierrelationships,overseeingbenefitstechnologyplatforms,andleadingkeybenefitsinitiatives.

The position acts as the primary owner of benefits administration processes, vendor performance, Dayforce Benefits, carrier integrations, and openenrollmentactivities.

Thisindividualwillpartnercloselywith Human Resources ,Payroll,vendors,consultants,andbusinessstakeholderstodeliveraseamlessemployeeexperiencewhiledrivingoperationalexcellence.

Primary Responsibilities:

Benefits Operations Leadership Serveastheoperationalleadfortheadministrationofcompany -sponsoredhealthandwelfarebenefitprograms.

Overseedailybenefitsoperations,ensuring accuracy,efficiency,andhighservicestandards.

Managebenefitsadministrationprocessesincludingeligibility,enrollments,life events,billing,andvendorcoordination.

Continuouslyevaluateandimproveoperationalprocesses,controls,andemployeeexperience.

Leaveof Absence Program Oversight Overseeadministrationofcompanyleaveprograms ,includingcoordinationwiththird-party administrators.

Monitorleaveprogramperformanceandidentifyopportunitiesforprocessimprovements.

PartnerwithHRandvendorstoaddressescalatedemployeecasesandoperationalissues.

Ensureconsistencyandeffectivenessinleaveadministrationpractices.

Dayforce Benefits Product Owner Serveastheprimarybusinessownerforthe Dayforce Benefits platform .Leadconfigurationreviews,testing,system enhancements,andannualbenefitsetupactivities.

PartnerwithHRIS,Payroll,vendors,andconsultantstoresolvesystemissuesandimplementsolutions.

Manage benefits-relatedintegrations,interfaces,anddatagovernance.

Driveongoingoptimizationandutilizationof Dayforcecapabilities.

Open Enrollment Leadership Leadannualopenenrollmentplanning ,preparation,execution,andpost-enrollment activities.

Coordinatewithvendors,carriers,consultants,HR,andcommunicationsteams.

Overseeenrollmenttesting,readiness reviews,issue resolution,andemployeesupport.

Ensuresuccessfulimplementationofenrollmentchangesandnewprogramofferings.

Vendor Management Serveastheprimaryrelationshipmanagerforbenefitsvendors ,consultants,andthird-party administrators.

Monitorvendorperformance,service-level agreements,andoperationaleffectiveness.

Leadissueresolution,escalations,andcorrectiveactionplanswhennecessary.

Supportvendorselection,implementation,andrenewalprocesses.

Buildstrongpartnershipsthatenhanceservicedeliveryandemployeeexperience.

Carrier Implementation sand Integrations Leadcarrierimplementationprojectsandongoingintegrationmanagement .Coordinatedatafeeds,file testing,eligibility transfers,andoperationalreadinessactivities.

Partnerwithcarriersandvendorstoensureaccurateenrollmentandeligibilitydata.

Identifyandresolveintegrationissuesimpactingemployeesorplanoperations.

International Benefits Administration Supportadministrationofinternationalbenefitsprogramsin Ireland ,China,and Malaysia.

Coordinatewithlocalvendors,brokers,consultants,andbusinessstakeholders.

Monitorprogramadministrationandsupportrenewalactivities.

Assistwithimplementationofglobalbenefitsinitiativesandprocessimprovements.

Process Designand Documentation Developandmaintainbenefitsoperationalprocedures ,workflows,and documentation.

Establishstandardoperatingproceduresforkeybenefitsprocesses.

Identifyopportunitiestostreamlineoperationsandreduceadministrativecomplexity.

Supportbusinesscontinuityandknowledgemanagementefforts.

Benefits Communications Support…