Leave Administration Supervisor

Leave Administration Supervisor

VCU Human Resources is seeking a dynamic and detail-oriented Leave Administration Supervisor to join our team. This position is responsible for managing VCU's leave programs and processes, such as short-term disability, FMLA, parental leave, military leave, leave share, leave audits and adjustments, etc. in support of VCU employees. This position is also responsible for supervising two Leave Administration Analysts, which includes providing annual performance and career development guidance and regular feedback with a focus on mentoring and developing entry-level professionals.

This position serves a vital role and is designed to provide deep subject matter expertise for HR contacts in schools/divisions by providing accurate information and excellent customer service with disability, and other benefits, including leave and timekeeping related requests. This includes directing HR staff and employees to benefits and leave resources such as plan provisions and programs, eligibility requirements, benefits enrollments, mid-year qualifying events, job status changes, service date and leave adjustments, etc.

This position is also responsible for supervising two Leave Administration Analysts, which includes providing annual performance and career development guidance and regular feedback with a focus on mentoring and developing entry-level professionals.

Responsibilities include, but are not limited to:

• Supervising two Leave Administration Analysts, which includes assigning and overseeing all tasks/projects, training on all standard operating procedures, and serving as the point of contact for all questions and concerns
• Directing daily operations to meet semi-monthly payroll deadlines and overseeing annual strategic leave initiatives to support central HR
• Interpreting and implementing VCU's leave policies and procedures
• Collaborate with central HR teams on process-improvement projects by leading project planning, prioritization, and execution. Provide strategic direction for automation development, ensuring solutions align with organizational goals, streamline workflows, and support consistent, compliant HR operations.
• Overseeing all payroll tasks for employees on various leave programs (STD, FMLA, parental, caregiver, leave share, etc.) while meeting required payroll deadlines on time, in addition to completing all other duties and projects assigned
• Managing LTD administration and consultations to ensure staff and departments have smooth transitions between STD and LTD
• Interpreting federal and state laws in regards to absence management to ensure VCU policies remain in compliance with federal and state laws, and draft and/or update related policies and practices, as necessary
• Updating policies, guidelines, reports and procedures designed to ensure timely handling, tracking and compliance of all intermittent and consecutive leave of absence and temporary reasonable accommodation requests
• Performing quality control checks for leave related data each pay period and analyze cyclical trends
• Liaising with university partner offices (HRIS, Benefit, Payroll, HR Professionals, Employee Relations, etc.) to resolve all leave-related employee matters, and escalating concerns to upper management when required
• Facilitating the delivery of VCU Leave & Timekeeping Training to new timekeepers and HR Associates on a monthly basis, and when requested, or assign this task to a staff member
• Professionally deliver the Leave portion of the Benefits & Leave Overview and for VCU's new hires 2 to 3 times per month, or assign this task to a staff member
• Developing deep subject matter expertise in the areas of benefits and leave administration to ensure continuous process improvement of programs,…