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Technical Support IT Support HelpDesk/Support Technical Writer

2nd Level Tech Support & Onsite Training Specialist

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Bizerba USA Inc
Full Time position
Listed on 2026-02-08
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support, Technical Writer
Job Description & How to Apply Below
A leading technical solutions provider is seeking a 2nd Level Technical Support Specialist to join their on-site support team. This role is vital, providing remote product support and training for technicians and customers. Responsibilities include troubleshooting technical issues, preparing documentation, and conducting training courses. The ideal candidate will have an associate degree, excellent communication skills, and the ability to travel within the United States.

This position offers the opportunity to make a significant impact in customer satisfaction and technical support.
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