Platform Engineer

Platform Engineer to design, support, and optimize enterprise end‑user computing environments. This role focuses on Windows platforms, identity and access management, policy‑based configuration, virtualization technologies, and end‑point performance  ideal candidate will have strong experience engineering secure, reliable workspace solutions rather than providing traditional desktop support.

• Engineer and maintain Windows-based end‑user platforms in enterprise environments
• Administer Active Directory
  , including identity, access controls, and policy enforcement
• Design, create, and manage Group Policy Objects (GPOs) and configuration workflows
• Develop and maintain end‑point configuration frameworks and automation workflows
• Support and optimize Citrix environments for application and workspace delivery
• Monitor, analyze, and improve end‑point and workspace performance across the environment
• Perform technical diagnostics and root‑cause analysis for platform‑level issues
• Build and document workflows for provisioning, configuration, updates, and remediation
• Partner with infrastructure, security, and cloud teams to deliver scalable workspace solutions
• Ensure platform configurations meet security, compliance, and operational standards

• Strong experience with Windows OS platforms (client and server)
• Hands‑on expertise with Active Directory and policy‑driven configuration
• Advanced knowledge of GPO design and lifecycle management
• Experience supporting or engineering Citrix Virtual Apps and Desktops
• Solid understanding of end‑point configuration, performance, and stability at scale
• Proven ability to troubleshoot complex platform and environment‑level issues
• Experience creating technical documentation and operational workflows