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IT Consultant IT Business Analyst

ITSM Consultant: Process Design, CSI & Governance

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A global IT services firm is seeking an experienced ITSM Consultant in Richmond, VA. The role involves designing and implementing ITSM processes aligned with ITIL best practices, engaging with stakeholders to gather requirements, and working with ITSM tools like Service Now. Candidates should have strong analytical skills and a proven track record in process optimization. The position offers a competitive salary range of $100,000 - $125,000 annually and comprehensive benefits including medical coverage and professional growth opportunities.
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