Director, Technical Program Manager

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One:
At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives – by leveraging best‑in‑class technology. That’s where you come in.

As a Director of Technical Program Management (TPM) on Capital One’s Card Tech – Servicing Platforms organization, we’re looking for someone that can help us build solid platforms that will help Capital One customers have incredible and seamless experiences. The servicing platforms are the foundational blocks on which Capital One’s various lines of businesses rely on for servicing our customers.

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life‑cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow‑through, accountability, and results
• Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

• Bachelor’s Degree
• At least 7 years of experience managing technical programs

• Bachelor’s degree in a related technical field (Computer Science, Software Engineering)
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
• 7+ years of experience designing and building data‑intensive solutions using distributed computing
• 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture – preferably using AWS
• 3+ years experience building highly scalable mobile products and platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs – where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems and solutions within a highly regulated environment

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require employer support).

• McLean, VA: $230,400 - $263,000 for Director, Technical Program Management
• Plano, TX: $209,500 - $239,100 for Director, Technical Program Management
• Richmond, VA: $209,500 - $239,100 for Director, Technical Program Management
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health,…