Cybersecurity Engineer

We are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products.

Measures for Core Responsibilities 40% Time

• Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
• Ensure asset inventory is accurate and up to date for each covered locality.
• Regularly update the EDR platform and agents to the latest versions.
• Review and adjust security policies.
• Health checks to ensure the EDR system is functioning properly.
• Investigate and remediate unexpected agent behavior.
• Ensure that integrations are working as required and troubleshoot when issues are identified.

40% Time

• Maintain and update the vulnerability management platform and agents.
• Conduct health checks to ensure the VMS system is functioning properly.
• Tune scan policies to reduce false positives and improve accuracy for each covered locality.
• Ensure asset inventory is accurate and up to date for each covered locality.
• Configure and schedule scans for each covered locality.
• Investigate and remediate unexpected agent behavior.
• Ensure that integrations are working as required and troubleshoot when issues are identified.

20% Time

• Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC.
• Maintain and update the Remote Monitoring and Management platform and agents.
• Accurately document customer interactions, troubleshooting steps, and resolutions.
• Escalate complex or unresolved issues as needed.
• Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed.

• Security+
• Tenable Certified
• Additional Cybersecurity Related Certifications