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Desktop Support Technician
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-02-22
Listing for:
STI
Full Time
position Listed on 2026-02-22
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
About The Role
Virginia Tax seeks a qualified resource to be responsible for:
- Considerable knowledge of Microsoft Operating systems;
Windows 10 or higher; working knowledge of MS Office including Outlook and MS365. - Considerable knowledge of PC hardware, peripherals & networks.
- Ability to use software tools (SCCM, Remote Desktop, Dameware, etc.) to remotely connect to workstations.
- Excellent troubleshooting skills.
- Ability to perform software installations, configurations, and troubleshooting of hardware and software.
- Considerable knowledge of SCCM/SMS.
- A strong working knowledge of computer systems, hardware, and software, including drivers and BIOS.
- Excellent problem‑solving, analytical, and team‑working skills.
- Excellent customer service, communication, and interpersonal skills.
- An openness to learning new technologies.
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