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Blue Yonder WMS Application Support; L2​/L3

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Capgemini
Full Time position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    Data Analyst, Database Administrator
Salary/Wage Range or Industry Benchmark: 41.61 - 65.01 USD Hourly USD 41.61 65.01 HOUR
Job Description & How to Apply Below
Position: Blue Yonder WMS Application Support (L2/L3)

We are seeking a Blue Yonder WMS Support Resource to provide ongoing application support, incident resolution, and minor enhancements for a custom‑developed Blue Yonder MMS product currently in production.

The resource will support business users, ensure system stability, resolve operational issues, and work closely with development, infrastructure, and integration teams to maintain high availability and performance.

Role Type

Techno‑functional support for a custom‑developed Material Management System product

Key Responsibilities
  • Provide production support for Blue Yonder WMS (incidents, service requests, defects) in shifts
  • Troubleshoot material planning, inventory, and replenishment issues
  • Perform root cause analysis and coordinate fixes with development teams
  • Monitor planning batches, jobs, and interfaces
  • Support business users during planning cycles and peak periods
  • Provide weekend support as needed
Functional Knowledge
  • Material planning and replenishment processes
  • Inventory management and safety stock logic
  • Exception handling and alert monitoring
  • Supply‑demand alignment and constraint analysis
Mandatory Technical Skills
  • Hands‑on support experience with Blue Yonder WMS / planning modules
  • MOCA (debugging and analysis) and SQL query skills
  • Experience supporting ERP integrations (SAP / Oracle)
  • Interface and batch job monitoring and resolution

The pay range that the employer in good faith reasonably expects to pay for this position is $41.61/hour - $65.01/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and;

maintain the confidentiality of client proprietary, confidential, and non‑public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

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