Product Management Director - Agentforce Operations Private Cloud Edition

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Product Management Director - Agentforce Operations Private Cloud Edition

Today, the back-office business operations are plagued by manual, slow, and fragmented processes and data that force organizations to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce Operations is reimagining the back-office business operations by empowering companies to collaborate and automate complex business processes on a single platform.

We are seeking a senior product leader to lead the strategy, roadmap, and execution for a Private Cloud Edition of our SaaS-based Agentforce Operations platform to be named as the Agentforce Operations Private Cloud Edition (PCE). This role will focus on adapting our commercial SaaS product into a deployable, secure, compliant, and supportable edition that can run inside customer-owned, isolated, restricted or air-gapped cloud environments, including defense cloud enclaves, sovereign cloud environments, and customer-controlled private cloud deployments.

The ideal candidate combines strong SaaS product management experience with deep understanding of cloud architecture, regulated environments, cybersecurity, compliance, and enterprise/government customer needs. This person will work closely with engineering, security, compliance, cloud infrastructure, Dev Ops/SRE, customer success, sales, legal, and government program teams to define what it means to productize our SaaS offering for highly controlled environments.

• Define and execute vision, strategy, and roadmap for Agentforce Operations Private Cloud Edition (PCE) product offerings: especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and Enterprise-readiness.
• Dive deeply into product/platform architecture to ensure it supports key requirements of enterprise customers from both public and private sectors: secure cloud operations, AI/ML-enabled decision support, operational resilience.
• Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.
• Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.
• Define and execute the product strategy for Agentforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes.
• Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch.
• Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
• Evangelize product value internally - Salesforce teams, engineering, product leadership - and externally: enterprise and government customers, prospects, events.
• Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

• 10+ years of product management, technical product management, platform product, or enterprise software experience.
• 5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms.
• Demonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management.
• Strong understanding of modern SaaS architecture, including multi-tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations.
• Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments.
• Working knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environments.
• Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection.
• Ability to translate complex security, compliance, and infrastructure requirements into…