Business Systems Analyst; CMMS​/CAFM

About the Role

As a CBRE Business Systems Analyst, you will be responsible for formulating and defining system scopes and objectives.

This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.

• Respond to stakeholder inquiries regarding system processes and capabilities.
• Research and support end-user applications and test end-user processes using defined guidelines.
• Develop relationships with clients and internal and external IT teams.
• Gather information on areas of improvement and recommend changes to increase user satisfaction.
• Log work tickets with external product vendors or support organizations. Provide end-users with a simple explanation of ways to use the systems in a more efficient manner.
• Follow procedures for complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications.
• Deliver correspondence, presentations, and other materials for end-user training.
• Assist with creating customized queries and reports utilizing table matrices.
• Have some knowledge of standard principles with limited practical experience in applying them.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Impact the quality of own work.
• Work within standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straightforward information, ask questions, and check for understanding.